Shipping policy

When is my order going to ship?

We ship as fast as we can so you can start enjoying your gear! Most orders are processed and out the door in 1-3 business days, but transit time can take up to 7 days, depending on your distance from Mound Minnesota. Our warehouse is open and shipping from 8am to 2pm MST Monday through Friday.

2nd Day and Next Day air orders placed by 2pm MST, Monday-Friday, will ship same day (except for on holidays due to warehouse closure).

What's your return policy?

We provide fast and easy returns within 30 days of purchase for US orders. Once the items have been delivered to our distribution center, it can take up to 14 days for your refund or store credit to be processed and sent to you.

When returning items, please ensure packaging is still intact and that the items are unused, unwashed, undamaged, and undeniably still beautiful, so we can give you your full refund. Items that are clearly dirty, stained, smelly, covered in pet hair, washed, and/or have obviously been used do not fall under this return policy. Our team will reach out to you with some options, but a refund is out of the question in these cases.